This page explains what data the Ghurza website collects and how we use and protect it.
Orders
When you order we keep your name, phone number, email address and country, the service, the fabric or style and the extras, your measuring appointment and its time, your notes on the size or style and your agreement to the tailoring and delivery terms. We use them only to confirm your order and appointment and to make your piece.
Measurements
We record your measurements in a file of your own to make your piece and make your next orders easier, and we never share them with anyone. You can ask us to delete them at any time.
Home visits
If you book a home measuring visit, we call you for your address and use it for that visit only.
Uniform quote requests
When you ask for a quote we keep your name or your organisation’s name, phone number, email address, the number and kind of pieces, the preferred date and your notes, and use them to prepare the quote and to contact you about it.
Payment
Nothing is paid on the website; you pay on collection, in cash or by card.
WhatsApp and calls
When you message us on WhatsApp or we call you to confirm an appointment, we use your number for that purpose only, and the chat itself is covered by WhatsApp’s own privacy policy.
Accounts and the contact form
- Customer accounts (optional): name, email address, password (stored encrypted) and order history.
- The contact form: your name, email address, subject and message, kept in the website’s dashboard.
Cookies
We use only the cookies we need: for signing in, for keeping your cart during your visit and for protecting forms from automated messages. We use no tracking or advertising tools.
Retention and your rights
Orders are kept for five years for accounting, measurements for as long as your account or file exists, and quote requests and contact messages for twelve months. You can ask for a copy of your data, its correction or its deletion at any time from the contact page, and we reply within thirty days.